From Buenos Aires to Tampa: Mercedes' Journey to World-Class Care

After years of undiagnosed symptoms from primary hyperparathyroidism, 49-year-old Mercedes Marmorek traveled from Argentina to Tampa General Hospital (TGH) for complex specialized care she could not find anywhere else in the world. Through TGH's Global Medicine Program, she connected with Dr. Jose Lopez and underwent a life-changing parathyroidectomy August 18, 2025.

For years, Mercedes endured exhaustion, bone pain and anxiety. “I felt like I was living in a fog,” she said. Despite consulting multiple specialists, she couldn’t get answers. Misdiagnosed and sent for psychiatric treatment, her actual condition, primary hyperparathyroidism, was only identified after years of searching for a proper diagnosis. But no surgeon in Argentina could perform the minimally invasive procedure she needed.

“I knew I had to look elsewhere,” Mercedes explained.

How Mercedes Found the TGH Parathyroid & Thyroid Institute

Searching online, Mercedes discovered Tampa General Hospital's Parathyroid & Thyroid Institute. With more than 13,000 parathyroidectomies performed, Dr. Jose Lopez and Dr. Douglas Politz are among the most experienced parathyroid surgeons in the world. “When I read about the success rates, I knew I could trust them,” Mercedes said.

TGH’s Global Medicine Program offered a clear path forward. A virtual consultation with Dr. Lopez confirmed she was a candidate for surgery, and the program’s transparent self-pay packages made planning her care simple.

A Surgery That Changed Everything

Mercedes flew to Tampa for her procedure on August 18, 2025. Using his years of advanced surgical expertise and intraoperative nuclear mapping, Dr. Lopez located two malfunctioning parathyroid glands that previous scans had missed. “If I had gone elsewhere, one of the glands might have been left untreated,” Mercedes shared.

At TGH, surgeons examine all four parathyroid glands during every procedure to ensure comprehensive care. This thorough approach set TGH apart and made all the difference for Mercedes.

Life After Surgery: A New Beginning

Post-surgery, Mercedes felt like herself again. Her fatigue, anxiety and pain vanished. “I feel like I’ve been given my life back,” she said. Mercedes returned to leading her opera company, grateful for the advanced care, compassionate team and seamless experience at TGH.

“From my first call to follow-up, everything was easy and clear,” Mercedes said. “I finally feel free.”

Geography Shouldn't Limit Care

Mercedes is one of many international patients benefiting from TGH’s expertise. Tampa General’s Global Medicine Program supports patients worldwide with support with travel logistics, transparent financial options and personalized care coordination.

Take the First Step Toward Answers

If you or a loved one struggles with unexplained symptoms or a diagnosed parathyroid condition, TGH’s Global Medicine Program can help. Call (866) 839-9828 or complete the Patient Intake Form to start your journey to better care.

Frequently Asked Questions About Primary Hyperparathyroidism

What Is Primary Hyperparathyroidism and What Are the Symptoms?

Primary hyperparathyroidism occurs when one or more parathyroid glands produce too much hormone, increasing blood calcium levels. Symptoms include fatigue, bone pain, memory issues and anxiety. Many patients are misdiagnosed for years.

Does the TGH Parathyroid & Thyroid Institute Treat International Patients?

Yes. TGH’s Global Medicine Program supports patients from around the world with accessing the advanced care they need by streamlining administrative processes, assisting with coordinating travel logistics and offering culturally sensitive support.

What Happens During a Parathyroidectomy at Tampa General?

TGH surgeons perform minimally invasive parathyroidectomies with small incisions and advanced precision tools. They examine all four glands to ensure thorough treatment. Most patients go home the same day.

How Do I Request a Consultation If I Live Outside the United States?

Contact the Global Medicine Program at (866) 839-9828 or submit a Patient Intake Form. The team will guide you through the next steps.