Billing and Financial Assistance

At Tampa General Hospital (TGH) DeSoto, we are committed to providing high-quality care to everyone in our community. We understand that questions about billing, insurance, and payment responsibilities can arise, and our team is here to help.

Understanding Your Bill

Our goal is to process your bill accurately and in a timely manner. If you have questions about your hospital bill, insurance coverage, or payment options, our Patient Financial Services team is available to assist you.

Billing Office Hours

Monday through Friday
8:00 a.m. to 4:30 p.m.

Phone: (863) 494-8420
Email: DeSotoBilling@TGH.org

If you call after business hours, please leave a message and a member of our team will return your call the next business day.

You may request a detailed itemized bill by calling (863) 494-8420.

Financial Assistance

TGH DeSoto follows the same Financial Assistance and Charity Care Policy used throughout Tampa General Hospital. Patients who meet eligibility requirements may qualify for financial assistance for medically necessary services.

Financial Assistance Resources

Download the Financial Assistance and Charity Care Policy

Frequently Asked Questions

How do I ask questions about my bill?

Please call (863) 494-8420 or email DeSotoBilling@TGH.org during business hours. If you reach us after hours, leave a message and we will return your call the next business day.

Can I request an itemized bill?

Yes. Patients may request a detailed itemized bill by calling (863) 494-8420.

Does TGH DeSoto offer financial assistance?

Yes. TGH DeSoto follows the Tampa General Hospital Financial Assistance and Charity Care Policy. Patients who meet eligibility requirements may qualify for financial assistance for medically necessary services.

Does financial assistance apply to all medical bills?

Financial assistance generally applies to eligible hospital services. Professional services billed separately by independent physicians may not be covered under the hospital's policy.