Behavioral Health FAQS

This is considered an emergency. You should immediately dial 911 for assistance.

You can access the Behavioral Health service by downloading the TGH Virtual Health mobile app. Request a visit through the app and select the Teladoc Behavioral Health service. When requesting a video appointment, you pick your preferred appointment time, followed by two other available times to propose to the provider. The provider can either accept the time you proposed or propose other times to you to get the consult scheduled. If a provider needs to propose a new time, they use the information from the consult request to propose a suitable time. You can either accept the proposed time or suggest a new time to start the process over. You can request an appointment as early as 72 hours in the future. Our providers will respond to your appointment request within 48 hours.

Psychiatrists, psychologists, counselors, clinical social workers, and therapists (marriage and family)

Yes. You can choose to see the same specialist or a different one. It’s your choice.

Our first-time Behavioral Health visits average 45 minutes. Psychiatry visits vary in length based on the patient need.

Pricing
Psychologist (initial visit)	$200/session
Psychiatrist (ongoing visit)	$95/session
Psychiatrist, licensed clinical social worker, counselor or therapist	$85/session

After completing a quick intake assessment, you will have a conversation with the Behavioral Health professional just as if you were in person. At the end of the visit, the provider will schedule a follow up if the individual specialist deems necessary. At this time, only the next visit can be scheduled.

All medical records are kept in a secure environment and Teladoc/TGH Virtual Health does not share the information with anyone outside of the patient’s specific request or as required by law.
 
If you would like, your Teladoc mental health provider will send documentation of your treatment to your primary care provider for your medical records. You can make this request in writing or by phone to your Teladoc provider; however, you must provide written approval to the Teladoc provider to release your records.

Our psychiatrists do not prescribe antipsychotics, mood stabilizers, or stimulants. Our therapists (psychologists, counselors, etc.) do not prescribe medications.

Generic Name	Brand Name
Amoxapine	Asendin
Bupropion	Wellbutrin, Wellbutrin SR, Wellbutrin XL
Citalopram	Celexa
Desvenlafaxine	Pristiq
Doxepin	Sinequan
Duloxetine	Cymbalta
Escitalopram	Lexapro
Fluoxetine	Prozac
Mirtazapine	Remeron, Remeron SofTab
Paroxetine	Paxil, Paxil CR
Protriptyline	Vivactill-ECG
Sertraline	Zoloft
Trazodone	Desyrel
Venlafaxine ER	Effexor XR
Vilazodone	Viibyrd
Vortioxetine	Trintellix

Generic Name	Brand Name
Guanfacine	Intuniv
Atomoxetine	Strattera
Clonidine	Kapvay

Generic Name	Brand Name
Buspirone	BuSpar
Diphenhydramine	Benadryl
Hydroxyzine	Atarax/Vistaril
Melatonin	N/A
Propranolol	N/A
Ramelteon	Rozerem

Generic Name	Brand Name
Selegiline	Emsam

Generic Name	Brand Name
Fluvoxamine	Luvox
Prazosin	N/A

Generic Name	Brand Name
Divalproex Sodium	Depakote
Lamotrigine	Lamictal

Generic Name	Brand Name
Aripiprazole	Abilify

Medications we CANNOT prescribe:

Generic Name	Brand Name
N/A	Adderall
N/A	Ativan
N/A	Concerta
N/A	Klonopin
N/A	Librium
N/A	Neurontin
N/A	Tranxene
N/A	Valium
N/A	Vyvanse
N/A	Xanax

Generic Name	Brand Name
N/A	Lithium
N/A	Tegretol

Generic Name	Brand Name
Latuda	N/A
Risperdal	N/A
Seroquel	N/A
Zyprexa	N/A

Generic Name	Brand Name
Revia, Vivitrol	Naltrexone
Campral	Acamprosate
Antabuse	Disulfiram
Suboxone	Buprenorphine