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Annual Report 2020

In a year that presented our organization, our community, and our country with unimaginable challenges, we remained focused on our vision of becoming the safest and most innovative academic health system in America.

We provided world-class care to thousands of COVID-19 patients. We came together with our colleagues from across the region to collectively care for and improve health outcomes for COVID patients from the community, whom we were all responsible for safeguarding. We implemented rapid COVID testing for front-line workers, including teachers, and we joined national clinical trials and started our own research studies to findmnew COVID treatments.

Tampa General Hospital and the University of South Florida Health Morsani College of Medicine teams led on the front lines of the pandemic, working to find solutions to every problem COVID-19 presented. We launched a program to share interactive data among 51 hospitals to ensure equitable hospital access and worked with local and state officials to reopen businesses safely. Building on our experience and lessons learned, we opened the Global Emerging Diseases Institute, a new infectious diseases institute committed to providing the best possible patient care as we work to develop new, leading-edge treatments and protocols for COVID-19 and beyond.

As we took care of our community, we moved forward with strategic initiatives designed to grow our impact and enhance our ability to offer world-class complex care to patients from across Florida. We continued to build an even stronger relationship with the USF Health Morsani College of Medicine as we provided advanced medical education to 677 residents. In addition to working side-by-side during the pandemic, we increased our joint research efforts and continued to expand clinical programs, offering the region precision care that only we can provide.

We maintained our ongoing commitment to patient quality, care, and safety as we collaborated with the Institute for Healthcare Improvement, one of the nation’s most respected safety organizations. These efforts allowed us to systematically and strategically enact safety and quality improvements, paving the way for our ranking as #1 in Tampa Bay and among the top 50 in the nation in five specialties for the 2020-2021 U.S. News & World Report. This year, our extraordinary work was made possible through these collaborations, the tireless dedication of our physicians and more than 8,000 team members, and the unwavering support of our Tampa Bay neighbors. From the homemade cards to the generous donations to help us fight COVID-19, we will remain forever grateful to be a part of this incredible community.

Our community pride is reflected in the support we give back to the region we call home—through sponsorships, community health initiatives and charity care. This year alone, we have provided more than 100,000 visits for uninsured and underinsured patients at our Healthpark and Kennedy clinics and offered community benefits valued at more than $182.5 million. All of our work is dedicated to improving the lives and health of all Floridians. Despite the challenges of 2020, we ended the year with hope – or 20,000 doses of hope, to be exact, as we were fortunate to be among the country’s first sites to administer the COVID-19 vaccine after FDA approval. We now enter 2021 more resolute and committed than ever to serving and caring for our community through world-class accessible care and cutting-edge research, treatment, and innovation.

John Couris, President and CEO, Tampa General Hospital